The 'Date Window' checks whether the value of one date field falls within the range (window) of another date field. Note, the date checking is only one-way, i.e. it only looks forwards, not backwards. If the check fails, no action will be performed.
You must select the two date fields and the window period, when configuring the transition. For example:
For information on how to configure a check in JIRA, see the JIRA documentation.
You can specify a custom error message, which might better explain the situation to your users. If you leave this field empty, a default error message will be displayed. However, that might be a bit too technical, making it difficult for you users to understand the validation error.
If you leave this field empty, a default error message will be displayed. However, that might be a bit too technical, making it difficult for you users to understand the validation error.
A workflow is configured so that the 'Close' transition has the 'Date Window' check. The 'Resolved Date' is checked using a window of 5 days with respect to the 'Created Date'. If a user attempts to resolve an issue on this workflow, where the 'Resolved Date' is more than 5 days after the 'Created Date', the check will fail and the action will not be completed.
Supported Field Types
In its different modules (especially those for workflows), the JSU app supports many different field types. System fields, as well as custom fields.
However you should be aware, that not all field types are supported. Also not in all combinations. We think we cover the most important field types and still are continuously adding and improving which and how different field types are supported. But the one you need, might just not (yet) work. Some custom fields of other third party app might never get supported.
For that reason you should always test anything you do with the JSU app with fields. Before you buy a license for JSU, try it with a free evaluation license, if it works for you.